Award Travel is matter to taxes and fees and provider-imposed costs which happen to be the responsibility of the passenger and has to be paid at the time the ticket is booked. Award Seats are restricted and might not be out there on all flights or in all marketplaces. https://firstclasstickettohouston.school.blog/2024/09/08/what-should-you-know-before-booking-tickets-for-flights-to-memphis-from-uk/