Their guide processes were being inefficient and mistake-prone, resulting in amplified fees and diminished consumer gratification. The corporate understood that it required to embrace digital transformation to remain competitive. Here's a case study sample PDF so that you can Possess a clearer idea of what a case study really is: https://hbscasestudyhelp96404.ltfblog.com/28758389/examine-this-report-on-hbr-case-study-solution